The full rate list
Item-level rates, pack sizes and current stock position across everything we hold. Tell us roughly what you stock and we will send a list matched to it, rather than a catalogue you have to wade through.
Rapha is Hebrew for healing. In practice that looks less like a miracle and more like a van leaving Bengaluru early with the right batch numbers printed on the invoice. Tablets, capsules and oral liquids to pharmacies, clinics and hospitals across Karnataka.
The range
Moving across the counter, every day.
What we carry
Most pharmacies run three or four suppliers because no single one covers the range. We are built to be the one you call first.
Request a rate listItem-level rates, pack sizes and current stock position across everything we hold. Tell us roughly what you stock and we will send a list matched to it, rather than a catalogue you have to wade through.
Strip, blister and bottle packs across the everyday therapeutic categories.
Standard trade pack sizes, stored to the conditions on the label.
Over-the-counter and general categories that keep the counter moving between prescriptions — the lines a pharmacy sells every single day and can least afford to be out of.
The whole job
A pharmacist does not remember who quoted two rupees less. They remember who had it in stock on a Sunday evening.
Which is why this business is judged on fill rate, not on the rate card.Why Rapha
Every distributor in Bengaluru sells the same molecules at close to the same rate. What separates them is whether the stock is there, whether it was stored properly, and whether anyone picks up the phone at 8pm.
A rate advantage is worth nothing on an item you do not have. We hold depth on fast movers rather than breadth on paper.
Stock is picked first-expiry-first-out, not first-in-first-out. The two are not the same, and the difference lands on your shelf as saleable months.
Batch number and expiry print against each item on the invoice. If a recall is issued you can trace it in minutes rather than opening cartons.
Not a call centre and not a different voice every time. One person who learns what you order, what you ran out of last month, and what you never touch.
Storage & handling
A medicine held outside its labelled condition is a medicine you cannot sell. Everything we hold sits in the band its label specifies.
Products labelled 2–8 °C are held refrigerated and packed insulated for transit.
Products labelled to be stored below 25 °C, in a temperature-controlled area.
The bulk of the oral solid range, protected from direct light and moisture.
Damaged, recalled and near-expiry stock segregated so it cannot be picked by mistake.
How an order moves
Five steps, and a record at every one of them.
Phone, WhatsApp, or the enquiry form on this page.
A copy of your drug licence goes on file before the first supply.
Nearest expiry leaves first. Batch and expiry recorded as the box is packed.
Tax invoice raised, register entries made, e-way bill generated where required.
Signed for, with the invoice and any credit note in the same hand.
Compliance
Half the risk a pharmacy carries is documentary, not clinical. What arrives with your consignment is what an inspector will ask to see.
Read the trade FAQWho we supply
Pick the one that describes you and the conversation starts in the right place.
Depth on the fast movers, quick top-ups, and no minimum that makes a small reorder uneconomic.
02Predictable monthly supply against a standing list, with substitutions cleared by phone before dispatch.
03Rate contracts, consolidated invoicing and documentation that survives a purchase committee.
04Territory arrangements across Karnataka, with credit terms discussed case by case.
For manufacturers
If you are launching in this market, or replacing a distributor who stopped pushing, we will take a brief and come back with a coverage plan rather than a standard letter.
Send a distribution briefTrade FAQ
If yours is not here, the enquiry form below reaches a person.
A copy of your valid drug licence, your GST registration, and the firm's billing and delivery details. We keep the licence copy on file and refresh it at renewal. Nothing ships before that is complete.
Stock is picked first-expiry-first-out, so the oldest saleable batch leaves first. Most lines leave with the large majority of their shelf life intact. Where a batch is closer to expiry than usual, we say so before it is packed and let you decide — it is never sent quietly and discovered later.
Expiry returns follow the manufacturer's own policy, which varies by principal, so we confirm the position on the specific item before you send anything back. Goods must be in original packaging with the invoice reference. Approved returns are settled by credit note.
To buyers holding the appropriate licence, yes, and the required register entries are made at our end as well as yours. Schedule X items sit outside this arrangement and are handled separately.
Cold-chain items are packed insulated with coolant and routed to stay inside their hold time. If a delivery window cannot be met within the validated hold time, we hold the consignment rather than send it and hope.
Orders confirmed during working hours go out on the next dispatch. Credit terms are agreed when the account is opened rather than renegotiated order by order, so you know where you stand before you place the first one.
Get in touch
Send us the categories and rough monthly quantities and we will come back with rates. Trade accounts only.